General Terms of Sale
These General Terms of Sales (hereinafter “General Terms”) regulate the offer and the sales of products by the website www.podereconcabolgheri.it on behalf of Podere Conca 196 S.S. Agricola. The General Terms are disclosed to the user in the website section “General Terms of Sale”, that can be found in the self-titled link in the website footer.
The applicable General Terms are those in force at the date when the purchase order is placed. Before placing the order, at the end of the purchase agreement, the user must thoroughly read all the information written in this document.
Supplier’s Identity Data:
PODERE CONCA 196 S.S. AGRICOLA
VIA BOLGHERESE 196 – 57022 CASTAGNETO CARDUCCI (LI) – ITALIA
Tel. +39 0565 256438
Mobile +39 3896077754
How to Place an Order
All the orders are made online. To place an order the user has to fill out an electronic order form following the instructions which will appear from time to time on the website: before sending the order form, the user can identify and correct possible data-entry mistakes following the instructions on the website.
Once the order form is registered, Podere Conca will send to the user – to the e-mail address provided – the confirmation of the order, with following information:
- • details regarding the features of the product bought.
- • details of the price, the payment means used, and the delivery costs, if applicable.
The order is deemed to be concluded when the customer receives the order confirmation by e-mail.
Prices and Availability
The product offer and sale by website www.podereconcabolgheri.it are a distance contract regulated by Chapter I, Title III (Art. 45 et seq.) of Law Decree of September 6 2005, n. 206 (“Consumer Code”) and Law Decree April 9 2003, n. 70, containing the regulations on electronic sales.
All prices are in Euro and VAT excluded. The availability of online products is real, and the prices refers to a single unit of products.
We accept the following means of payment :
Advance Bank Transfer.
Bank: Banca di Credito Cooperativo di Castagneto Carducci
Recipient: Podere Conca 196 S.S. Agricola
IBAN code : IT73R0846170689000010575835
Purpose : On-line Shopping Code Order n……
Please, send the bank transfer receipt by email to the address firstname.lastname@example.org within 72 hours from the order placement, under penalty of cancellation of the order. The order will be processed only after that the wire transfer confirmation is displayed and not at the receipt of wire transfer. The wire transfer confirmation is required only to consider the order trusted.
Credit Cards Visa and Mastercard.
In case of payment with credit card, the charge of the amount due will be made at the moment of order placing, which corresponds to the online contract conclusion.
The confidential data of credit card (card number, owner, expiry date, security code) are encrypted and sent to the Payment Processor. Podere Conca cannot access and cannot memorise the above data.
In case of payment with PayPal system, the user will be addressed to www.paypal.com, where he/she will pay the Products according to the procedure regulated by PayPal. The data entered in the PayPal website will be directly processed by PayPal and not disclosed or shared with Podere Conca, which does not memorise, in no way, the data of the credit card connected to the PayPal account.
If payment is made with PayPal, the total charge of the due amount will be made at the moment of order placement, which coincides with the closure of the online contract.
Invoicing and Fiscal Receipt
As regards the orders made by private persons, a copy of the orders with the related fiscal receipt will be put in the package. If the purchase is made by possessors of a VAT number, the invoice will follow via email after the delivery of the pack.
Warning: in accordance with the fiscal regulations in vigour, the invoice will not be issued to the owner of individual company a/o freelancer, if the Fiscal Code of the concerned person is not indicated in addition to the VAT number.
The minimum order consists of one pack, even mixed, with 6 bottles.
Shipping in Italy
Podere Conca delivers the Product purchased by the customer both in Italy and abroad, to the delivery address given by the Customer at the moment of the placement of the order.
As regards the delivery in Italy, the price includes the delivery costs.
For the delivery of the goods, the company makes use of “TNT / Fedex”.
We inform our Customers of the following:
the Courier does not deliver at the customer’s door;
The delivery to the customer’s door is subject to the delivery man’s decision, because he/she cannot leave his/her van unattended to perform this service.
In addition, the Courier does not deliver on appointment at a specific time. We will do our best to satisfy every specific need of our customers.
The delivery costs for purchase from abroad are calculated in real time.
The orders are processed within 48 hours (except of Saturdays, Sundays, and public holidays) from the acceptance of the order coming from the customer via e-mail in real time. The delivery is guaranteed by TNT/Fedex within 24/48 hours for delivery in continental Italy, except of Calabria, Sardinia, and Sicily, and within 72 hours for delivery to the above islands. The timing for abroad can be from 2 days to 1 week.
During important public holidays (Christmas, New Year and Easter), the delivery can be delayed, and the above delivery times are merely indicative. For more information, please contact the Customer Service via email email@example.com
The Courier delivers the products to the address provided during the fulfilment of the order placement.
The delivery takes place from Monday to Friday, except of the public holidays falling in weekdays. In particular, the order placed after 11:30 am of each Thursday will be processed from following Monday, unless exceptional cases. Please, give an address where there is always someone who can collect the goods to avoid inconvenience. If the package shows evidence of tampering or clear leakage a/o alleged ones, please accept the goods adding the following wording on the Courier’s waybill “accepted under reserve of checking the content”. After having opened the package, if something is broken, please contact us via email to the address firstname.lastname@example.org
We will repay the related amount a/o alternatively we will withdraw the damaged product to our charge. We will underline that, except of isolated cases, our products generally arrive in perfect conditions to the recipient.
Right of Withdrawal
As per articles 52 and following of the Code of Consumption, the user, who acts as a consumer, has the right of withdrawal from the Product purchased within the deadline of 14 days prescribed by the law.
To exercise the right of withdrawal the user must inform Podere Conca of his/her decision to withdraw before the deadline of the Withdrawal Period sending the cancellation notice to email@example.com, specifying the order number, the product subject to withdrawal, and his/her own address. The user has exercised his/her right of withdrawal within the Withdrawal Period, if the customer sends the cancellation notice before the deadline of Withdrawal Period.
The customer can return the products by a carrier of his/her choice and to his/her charge without undue delay and within 14 calendar days from the date when he/she has informed of his/her decision of withdrawal. The products related to withdrawal must be sent to the following address:
Podere Conca 196 S.S. Agricola Via del Fosso 31 int.5, 57022 Castagneto Carducci (LI).
If the user terminates the contract, Podere Conca will repay the Amount without undue delay and within 14 working days from the date of receipt of the goods returned.
The user is responsible only for the decrease in value of the products due to unnecessary manipulation of the Product other than to establish the type, features and operation of the Product itself. In any case the product must be stored, handled and inspected with due diligence and returned intact, whole in each part, and perfectly operating with its original package.
If the product is not returned in accordance with the regulations in force, it will not cause the dissolution of contract and, therefore, it will not give the right to any refund.
The right of withdrawal cannot be applied in the cases as per art. 59 of the Consumption Code and in particular as regards the contracts agreed on the website for the delivery (i) of custom-made or clearly personalised goods; (ii) goods that risk deterioration or with a quick expiration date; (iii) sealed goods which cannot be returned due to hygiene reasons or the protection of health and have been opened after delivery.
For any legal dispute, in accordance with the regulations in force, the jurisdiction is where the consumer lives.